Service Desk – Overview

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Service Desk – Overview

Written by admin on Nov 11th, 2008 | Filed under: Basis

As a result of this presentation you will be able to understand to:

Describe major challenges for Application and IT Support
Explain how SAP Solution manager supports Application and IT Support
List benefits that you can gain by using SAP Solution Manager for application & IT Support.

Download the presentation from Rapidshare or Mediafire.

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Service Desk – Overview

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