SM100 SAP Solution Manager for Operations of SAP Solutions

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Table of Contents

• SAP Solution Manager Overview
• Customizing SAP Solution Manager

- Solution Directory
- Logical Components
- Remote Funtion Calls (RFCs)

• Early Watch Alert Reporting
• Solution Landscape Reporting

- Central Performance History (CPH) Integration

• Solution Reporting
• Service Delivery

- Service Plan
- Issue tracking
- Expertise On Demand

• System Monitoring
• Solution Manager Diagnostics
• Business Process Monitoring

- Service Level Reporting (SLR) Integration
- Interface Monitoring

• Service Desk
• Change Request Management

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